Manage your support requests

Now you're mastering at creating support requests, we have great news for you : you can easily manage and follow them on our Zendesk Help Center

You can access all of your requests on the "My activities / Mes activités" tab :

Several tabs are available : 

Requests

• My requests : A request submitted by yourself
• Requests I'm CC'd on : A request you have been CC'd on or contributed on (for example by adding a comment or a file or by reopening a solved issue)
• Organisation requests* : A request submitted by one of your organization's members.

*Please note that organization sharing is restricted by default ; contact us if you need to change this setting among these three possible configurations :

• Restricted access : you can only access your own requests.
• Limited access : you can access any of your organization's members requests but cannot add comments.
• Full access : you can access any of your organization's members requests and add comments.

Contributions :

You can check all the Q&A interactions such as :

• Votes (post seems helpful / post doesn't seem helpful)
• Comments

Following :

You are able to follow some of our Q&A posts and be notified when one of them is updated.